Studio Sections
The Studio sidebar is organized into four groups: Community, Content, Integrations, and Workspace. Each group contains related pages for managing different aspects of your community.Community
The Community group contains analytics and data pages for understanding your community.- Overview: Analytics and charts about your community’s performance and engagement.
- Members: Search, filter, and manage community member profiles.
- Groups: View and manage community groups and their memberships.
- Discussions: View and monitor Slack messages from your activated channels. You can search messages by content or author, filter by specific channels, and sort by date, reactions, or replies. Click a message to view the complete discussion thread with participant insights.
- Activities: Track all community interactions in a chronological feed. You can search activities by content or participant, filter by activity type, and sort by newest or oldest activities.
- AI Insights: AI-powered analytics that surface emerging topics, engagement predictors, unanswered questions, and other signals from your community’s conversations.
AI Insights is currently in open pilot.
Content
The Content group contains tools for managing your companion site and community content.- Website: Configure and monitor your companion site. Includes site analytics (traffic, pageviews, bounce rates), branding (colors, fonts, logos), site general settings, banner, login page customization, authentication providers, and notification settings.
- Polls: View and manage all community polls. The polls table displays each poll’s status, question, channel, vote count, and visibility settings. Click any poll to open its detail page with per-option results and voter breakdowns. You can also create, edit, close, reopen, and delete polls directly from the Studio.
- Content: Manage content resource libraries and collections.
- Tags: Create and manage tag groups and tags for organizing content.
Integrations
The Integrations group provides settings for connecting third-party services.- Slack: View Slack connection status, manage Slack Connect shared channels, and view sync history.
- Salesforce: Connect and configure the Salesforce integration for syncing community data to your CRM.
- API Keys: Generate and manage API keys for accessing the Tightknit API.
- Webhooks: Register and manage webhook endpoints for event notifications.
Workspace
The Workspace group contains admin settings for your Studio organization.- Admin: Configure workspace settings (slug, theme) and manage which users can access Studio.
- Billing: View and manage your subscription plan and billing details.
- Team filter: Identify teammates by email domain for filtering analytics data. See Studio Settings for details.
- Audit: View import history and sync logs for Slack, Salesforce, and member CSV imports.
Cmd+K Command Menu
Press Cmd+K (or Ctrl+K on Windows) from anywhere in the Studio to open the command menu. Use it to quickly navigate to any page, search for members, or perform actions like creating a new event or content resource.Limitations
- The join date of members that joined the community before Tightknit was installed may not be accurate. In these scenarios, the join date may be reflected as the date Tightknit was installed.