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Welcome to Tightknit Studio, your friendly space for managing, understanding, and growing your community. See what’s buzzing, track your community’s growth, and easily explore member interactions. Get the insights you need to support your members and make meaningful connections. Dashboard Overview

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Accessing the Studio

To access the Studio, click the Open Studio button from the Slack app home or visit https://app.tightknit.ai.

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Requirements

  • The Tightknit app must be installed in your workspace
  • You must be an admin of your Slack workspace
  • You must be on an active Tightknit plan

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Getting Access

Users may be added to their organization’s Studio workspace in one of the following ways:
  1. The user that first installs the Tightknit app into the Slack workspace is automatically added to the Studio workspace, as long as they are an admin and meet the requirements above.
  2. When admin users visit the Tightknit app home in Slack, they are automatically added to the Studio workspace.
  3. In the Studio > Settings > General, the organization admin may manually invite users to join the workspace via email.
When inviting new admins to the Studio, the email used for the invitation must exactly match the email associated with their Slack profile. If you use the wrong email, the user will be unable to log in.

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Studio Sections

The Studio interface is organized into the following sections:
  • Overview: Analytics and charts about your community’s performance and engagement
  • Members: View and manage community member profiles
  • Discussions: View discussions with the community
  • Website: Monitor companion site traffic and performance
  • Activities: Monitor user activity feeds

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Members

Use Members to search, filter, and manage your community members. You can find members by name or email, filter by role (Admin, Member, Bot, Non-bot), and sort by name, role, join date, or last active. Click a member’s name to see more details and access their profiles on web and Slack. Members Management

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Discussions

Use Discussions to view and monitor Slack messages from your activated channels. You can search messages by content or author, filter by specific channels, and sort by newest or oldest messages. Click a message to view the complete discussion thread with participant insights. Discussion Management

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Activities

Use Activities to track all community interactions in a chronological feed. You can search activities by content or participant, filter by activity type, and sort by newest or oldest activities. Click any activity to view the full discussion. Activity Monitoring

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Website

Use Website to monitor your companion site traffic and performance. You can view visitor counts, pageviews, bounce rates, and geographic data. The dashboard shows traffic sources, page performance, and device analytics to help you understand how your companion site performs. Website Analytics
Tightknit Studio is continuously evolving. Check back regularly for new features and improvements to help you build stronger communities.

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Limitations

  • The join date of members that joined the community before Tightknit was installed may not be accurate. In these scenarios, the join date may be reflected as the date Tightknit was installed.