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Documentation Index

Fetch the complete documentation index at: https://docs.tightknit.ai/llms.txt

Use this file to discover all available pages before exploring further.

Create quick and easy polls for your community members to engage in. Polls can be created and managed from Slack or from the Studio.

Creating a Poll

In the chat or search bar, type the /poll command to get started.
Using the /poll slash command
Poll creation modal
In the Poll creation modal you can configure the following settings:
  • Selected Channel — The channel that the Poll will be posted in (only activated channels may be used).
  • Poll Question — The primary question or topic for the Poll that users will be voting on.
  • Poll Choices — The different options or choices that users will be able to vote on. Each option should be on a separate line. Max 25 options.
  • Schedule — Optionally schedule the poll to be posted at a future date and time instead of immediately. The scheduled time must be at least 1 minute in the future.
  • Votes per user — Determines how many times each user can vote in the poll
    • Single vote — Each user can only vote once. Voters can switch their single vote to another option, or click the same option again to remove their vote.
    • Multiple votes — Each user can vote for multiple options. Voters can remove their vote for a specific option by clicking the same option again.
  • Voter Responses — Determines if and how the names/identities of the voters are displayed.
    • Public — The names of the users that have voted are displayed publicly with the results.
    • Anonymous — The names are of the users are not displayed anywhere.
    • Confidential — The names of the users are only displayed to the poll creator.
  • Poll Results — Determines how the results of the poll (i.e. the vote count) are displayed. Note that the poll creator may privately view the poll results at all times, regardless of the setting.
    • Real-time — The poll results are displayed alongside the poll and updated in real-time.
    • After poll closed — The poll results are displayed publicly alongside the poll only when the poll is closed. The poll creator may privately view the poll results at all times. Voters are notified of a successful vote via a private ephemeral message.
    • Not shown to participants — The poll results are never shown publicly to participants. Only the poll creator may privately view the poll results. Voters are notified of a successful vote via a private ephemeral message.

Polls List

Access the Polls List from the Polls button in the Tightknit app settings in the Slack App Home.The list displays each poll’s question, status, creator, channel, and voting configuration. You can filter polls by status using the dropdown at the top:
  • All Active — Shows all non-closed polls (open and scheduled). This is the default view.
  • Open — Shows only polls that are currently live and accepting votes.
  • Scheduled — Shows only polls scheduled to be posted at a future date and time.
  • Closed — Shows only polls that have been closed.
From the Polls List, you can create a new poll using the + Create Poll button, or use the overflow menu on any poll to:
  • View Results — View the current voting results.
  • View in Channel — Jump to the poll message in Slack.
  • Edit — Edit the poll question or reschedule a scheduled poll.
  • Close Poll — Close the poll so no more votes can be cast.
  • Reopen Poll — Reopen a previously closed poll.
  • Delete — Permanently delete the poll and its results.
The Polls List in Slack is available to admins only.

Managing Polls

You can manage an individual poll in two ways from Slack:
  1. From the Polls List — Use the overflow menu on any poll in the Polls List.
  2. From the message — Use the Manage Content message shortcut on a poll message in a channel.

Edit Poll

Once a poll has been created, only the Poll Question may be updated. For scheduled polls, you can also update the scheduled posting time.

Close Poll

Once a poll has been closed, no more votes may be cast. The option buttons will no longer be displayed. The poll results and responses may be displayed, depending on the Poll Results and Voter Responses settings.The poll creator may re-open a closed poll, for example, if they forgot to include someone’s vote.
Polls can only be closed manually. We do not support scheduled close dates at this time.

Delete Poll

The poll and the voting results will be permanently deleted. This action cannot be undone.

View Results

The results of a poll, i.e. the number of votes for each choice, can be viewed through the ••• dropdown menu next to the poll, or from the Polls List.
Poll overflow menu with view results option
The behavior of this action depends on the current user and the configuration of the poll settings:
  1. The poll creator can always view the voting results of the poll at any time.
  2. For all other users, the results will be displayed appropriately based on the Poll Results setting.
The names of voters are only visible in the results if the Voter Responses setting is set to Public (visible to all users) or Confidential (visible only to the poll creator).
What the user sees if they are not allowed to view results