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Use Members to search, filter, and manage your community members. You can find members by name or email, filter by role (Admin, Member, Bot, Non-bot), and sort by name, role, join date, or last active. Click a member’s name to see more details and access their profiles on web and Slack.
Members page with search, filters, and role management

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Creating Members

Creating members is an Enterprise-only feature.
Admins can create new members directly in Studio without requiring a Slack connection. This is useful for adding members who may not be in your Slack workspace yet or for seeding your community with member data.

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Single Member Creation

To create a single member:
  1. Navigate to Members in Studio
  2. Click Create Member
  3. Fill in the member’s details (name, email, etc.)
  4. Click Create to add the member

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Bulk Member Import via CSV

To import multiple members at once:
  1. Navigate to Members in Studio
  2. Click Create Member and select the bulk import option
  3. Upload a CSV file containing member data. You can download a template CSV to get started.
The CSV file supports the following columns: full_name, email, and avatar_url. The avatar_url column is optional.
Download the CSV template to see the expected format and column headers.
Bulk import supports a maximum of 3,000 members per import.
Members created through Studio are independent of Slack. They will not have a connected Slack profile unless they are already a member of your Slack workspace. They may also join the workspace at a later date, and Tightknit will link their Slack account.

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Deactivating and Reactivating Members

Admins can deactivate a member to revoke their access to the community. Deactivated members cannot sign in and are visually marked as inactive (grayscale avatar with an “Inactive” badge) on their profile page. To deactivate or reactivate a member, navigate to their member detail page in Studio.
For members without a linked Slack account, you can manage their status directly in Studio:
  1. Open the member’s detail page in Members.
  2. Click the Deactivate (or Reactivate) action in the page header.
  3. Confirm the action in the dialog.
Deactivating a member does not delete their profile or content. You can reactivate them at any time to restore access.