Access the Studio

Accessing the Studio

To access the Studio, click the Open Studio button from the Slack app home or visit https://studio.tightknit.ai.

Requirements

The Tightknit app must be installed in your workspace
You must be on an active Tightknit plan
You must be an admin of your Slack workspace or be invited to the Studio by an admin

Getting Access

Users may be added to their organization’s Studio workspace in one of the following ways:

The user that first installs the Tightknit app into the Slack workspace is automatically added to the Studio workspace, as long as they are an admin and meet the requirements above.
When admin users visit the Tightknit app home in Slack, they are automatically added to the Studio workspace.
In the Workspace > Users, the organization admin may invite users to join the workspace via email.

When inviting new admins to the Studio, the email used for the invitation must exactly match the email associated with their Slack profile. If you use the wrong email, the user will be unable to log in.

If your community is connected to a Slack workspace, invited users must also be members of that Slack workspace in order to access the Studio. Adding a user via the Workspace > Users page alone is not sufficient. They will need to join the connected Slack workspace first.

Workspace Users settings for managing Studio access

Roles

Admins can assign roles to Studio users, granting them access to specific pages and operations within the Studio. Each role defines what a user can see and do, allowing admins to control permissions at a granular level. To manage Studio users and their roles, navigate to Workspace > Users.

Role	Description
Admin	Access to all pages and can manage all available resources.
Content Manager	Can only view, access, and manage Content-related objects from the Studio, including Content Collections, Content Resources, and Tags.
Studio Analytics View	Can only view the Overview page (analytics dashboard) in the Studio.
Integrations Manager	Can manage settings for integrations (e.g. Salesforce), webhooks, and API keys.
Site Editor	Can only view, access, and manage Community Site-related settings from the Studio, including the authentication, banner, branding, display info, etc.
Discussions Manager	Can view, access, and manage Discussions in the Studio, including publishing posts and comments to and from the community site.
Feeds Manager	Can view, access, and manage Feeds in the Studio.
Events Manager	Can view, access, and manage Events in the Studio.
Polls Manager	Can view, access, and manage Polls in the Studio, including exporting poll responses.
Awards Manager	Can view, access, and manage Awards in the Studio, including giving and exporting awards.
Journeys Manager	Can view, access, and manage Journeys in the Studio.
MCP User	Grants access to the remote MCP server for connecting AI agents to the community. Which tools the agent can use is further restricted by the user’s role and permissions in the Studio (e.g. users with the Events Manager role may use events-related MCP tools).

Getting Started

App Guides

Platform

Integrations

Support

Security

Accessing the Studio

Requirements

Getting Access

Roles

​Accessing the Studio

​Requirements

​Getting Access

​Roles

Accessing the Studio

Requirements

Getting Access

Roles