Slack Integration Settings

The Slack page in Studio is the control panel for your Slack connection. It brings settings that used to live across several app home modals into one place. Open it at Integrations > Slack.

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Community

Your community’s name, icon, and horizontal logo. The Tightknit bot uses these when it posts in public channels, so your messages carry your branding instead of Tightknit’s. Full detail, including image specs, is in Community settings.

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Bot Profiles

Every bot Tightknit has seen in your Slack workspace, each with a toggle. Turning a bot off blocks its Slack activity from syncing as community content. This keeps automated noise, such as a CI bot or a status-page bot, out of Discussions, your community site feeds, and your analytics. See Blocked bots for how blocking interacts with existing content.

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External Workspaces

Manage the Slack Connect shared channels your community participates in. Tightknit can sync content from channels shared with external workspaces, which is how partner and customer channels become part of your community.

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Team Notifications

Choose your Tightknit Hub Channel, the private Slack channel where Tightknit posts admin alerts, and pick which notifications go to it. Notifications are grouped by topic so you can switch off the categories your team does not need. For the full list and troubleshooting, see Notification settings.

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Slack Community Home

The app home that non-admin members see when they open Tightknit in Slack. Set the Community Home banner shown at the top of it. For what members see there, see Community Home.

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Slack Admin Operations

Register an admin user to let Tightknit perform Slack admin actions on your behalf, such as inviting new members to your Slack workspace directly from Tightknit. The registered admin’s permissions are what Tightknit uses to carry out those actions, so the account you register determines what is possible. See Tightknit Enterprise Slack app and the enablement runbook for setup.

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Connect and reconnect

If Tightknit is not yet connected to a Slack workspace, this page offers the install flow. To reinstall after a permissions change, see Reinstalling the Slack app.

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Sync history

Sync history lists the sync jobs between Slack and Tightknit, including backfills, with their status and results. Use it to confirm a backfill completed before concluding that messages are missing. The same history, alongside Salesforce sync jobs and member imports, is available under Audit.

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Related pages

• Slack sync guide - what syncs, and when.
• Data sync reliability - how Tightknit handles gaps and retries.
• Slack scopes - the permissions Tightknit requests and why.