Shortcuts Rate Limited

First reported: May 29, 2025

For customers that installed the Tightknit app on or after May 29, 2025, the following limitations apply:

  • The Post to site message shortcut is limited to 1 use per minute across all admin users in the workspace
    • The same limitation applies to the Post to site action within the Manage Content message shortcut
  • The Post to site message shortcut will include up to a maximum of 15 replies in the thread as comments on the post
  • The “Find related discussions” action of the Admin Experimental shortcut will analyze up to a maximum of 15 replies in a thread and is limited to 1 user per minute across all admin users in the workspace
  • If the New Post Notification Agent is enabled in a channel, Tightknit may fail to cleanup and remove the agent’s message if the parent Slack message is deleted or removed from the companion site.

Why is this happening?
Slack has implemented rate limits for apps distributed outside of the Marketplace. To read more, visit: https://api.slack.com/changelog/2025-05-terms-rate-limit-update-and-faq.