Groups
A Group is a collection of Slack users. Groups are useful for managing large numbers of users at once, mass DMs (coming soon), assignments to other areas of the Tightknit platform, and more!
Terminology: Note that Tighknit Groups are distinct from Slack's "user groups" (opens in a new tab) (a feature only on paid Slack Pro plans). For the purposes of this article, every time we mention "Group" we are referring to the Tightknit feature.
How to Access
Admins can access Groups settings by clicking the Groups button under the Community module.
From the Groups List panel, admins are able to view, manage, and create Groups.
Create a Group
To create a new Group, click the Create Group button. Within the Group creation modal, you can configure the following:
- Name - the name associated with the Group
- Group URL Route (Slug) - the URL associated with the Group, e.g. used as the URL for the featured group route in the companion site Directory
- Group Members - list of up to 100 users that are members of the Group
- Permission Set - assign a Permission Set to the Group; all members of the Group inherit the permissions of the Permission Set
- Badge - assign a Badge to the Group; all members of the Group are automatically assigned the Badge and only retain the Badge while they are a member. You may add or remove Group members at any time, and the associated membership Badge will be given to or revoked for the users, respectively.
- Send Notification - when checked, new users that have been added to the Group during this session will receive a private notification DM. The DM informs the new member of their membership in the group, as well as onboarding materials for any permissions they have inherited through the associated Permission Set, if any (see below for example). Pre-existing members of the Group will not receive another notification if they were previously added. Members that were removed from the Group are not notified of the change.
View Group Members
To view all the members of a group, find your group in the Groups List Panel, and select the View Members option from the dropdown menu.
Guide: Create a Group of Events Champions
It's important to create Events for your community, but that can be a lot of hard work for just one admin user. Are you ready to delegate some of that power to certain superusers or ambassadors? It's easy with Groups + Permission Sets!
Create a Permission Set
Open the Create Permission Set panel to create a new Permission Set. Give it a name like "Event Champion Permissions" and check the box for Events Champion. Click Create.
Any user or Group that is assigned this Permission Set will have the ability to draft/edit/delete their own events in the community. We'll assign this to a Group in the next step.
Create a Group
Open the Create Group panel to create a new Group. Give it a name like "Event Champions". Add your designated superusers in your community that you trust with the ability to manage events in your community. Select your Permission Set you created in the previous step. You may optionally send these users a notification about being added to the group (recommended).
Click Save.
And that's it! Users which are members of your new Group now have the ability to manage their own events in Tightknit! 🤘