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Documentation Index

Fetch the complete documentation index at: https://docs.tightknit.ai/llms.txt

Use this file to discover all available pages before exploring further.

Our philosophy is to meet users where they are. That includes you, the Slack community admin! No, you don’t have to leave Slack and learn a new platform in order to work with Tightknit. You can manage your community entirely from within Slack!

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Finding Tightknit in Slack

To get started, click on Tightknit under the Apps section in the Slack sidebar, or search “Tightknit” in the search bar.
Finding the Tightknit app in Slack
The Tightknit app has three tabs: Home, Messages, and About. The Home tab contains the app settings and is where you’ll spend most of your time.
The Home, Messages, and About tabs
We recommend starring the Tightknit app to make it easier to find in the future.
Starring the Tightknit app for quick access

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App Home

Welcome to the Tightknit app Home! This is where admins can manage and configure everything related to your Tightknit community. The app home is divided into sections called “modules”. Each module has different features and settings.
The Tightknit App Home dashboard
Don’t Get Lost!
Notice that there are three tabs at the top of this screen: Home, Messages, and About. If you ever need to return to these settings, click on the Tightknit app and make sure you’ve selected the Home tab.

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Quick actions

Once you’re a Tightknit power user 💪, check out the Quick Actions menu at the top of App Home. This menu lets you get to important actions faster (and it is searchable)!
Quick Actions menu in App Home

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Rename the Tightknit Slack bot

When sending messages on behalf of your community, the Tighktnit bot adopts the name and icon configured in Community general settings. However, when the Tightknit bot sends notifications to admins, is tagged in a message, or is listed in Slack workspace management views, it will appear as the default “Tightknit” app; for these scenarios, you can customize the bot name using the following method:
  1. Navigate to the Slack marketplace Tightknit app page.
  2. Select your Slack workspace where Tightknit is installed using the top-right dropdown.
Selecting your Slack workspace
  1. Click the Configuration tab.
The Configuration tab in Slack app settings
  1. In the Bot User section, click “Edit” to rename the Tightknit bot.
Editing the bot user name