Getting Started

Our philosophy is to meet users where they are. That includes you, the Slack community admin! No, you don’t have to leave Slack and learn a new platform in order to work with Tightknit. You can manage your community entirely from within Slack!

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Studio

The app home covers the most common settings without leaving Slack. Everything, plus the data pages that exist nowhere else, lives in Tightknit Studio at studio.tightknit.ai.

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Finding Tightknit in Slack

To get started, click on Tightknit under the Apps section in the Slack sidebar, or search “Tightknit” in the search bar. The Tightknit app has three tabs: Home, Messages, and About. The Home tab contains the app settings and is where you’ll spend most of your time. We recommend starring the Tightknit app to make it easier to find in the future.

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App Home

Welcome to the Tightknit app Home! This is where admins can manage and configure everything related to your Tightknit community. The app home is divided into sections called “modules”. Each module has different features and settings.

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Documentation and tips

The header of App Home links straight to these docs, plus a Tips and Tricks reference for every shortcut and slash command the app provides.

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Rename the Tightknit Slack bot

When sending messages on behalf of your community, the Tightknit bot adopts the name and icon configured in Community settings. However, when the Tightknit bot sends notifications to admins, is tagged in a message, or is listed in Slack workspace management views, it will appear as the default “Tightknit” app; for these scenarios, you can customize the bot name using the following method:

1. Navigate to the Slack marketplace Tightknit app page.
2. Select your Slack workspace where Tightknit is installed using the top-right dropdown.

3. Click the Configuration tab.

4. In the Bot User section, click “Edit” to rename the Tightknit bot.