Go to Onboarding under Community in the sidebar. Settings save automatically as you edit them, and your community guidelines are edited on the same page.
Onboarding settings in Studio
Open the Tightknit app home, then click Onboarding Message under the Member Engagement module.
In Slack: New member onboarding settings modal
Did you know you can update this with our MCP server too? Try asking your agent: “Update our welcome message to point new members at #introductions.”
Send message as - Select the user profile that Tightknit sends the message on behalf of. By default, it is sent by the Tightknit app itself. In order to send it from your own account, you must authenticate into Slack to grant the app permissions and then re-open the modal. For privacy reasons, you cannot change this setting to another user aside from yourself.
Wait before sending - Select an optional delay after the user joins before the welcome message is sent. You can select a delay of up to 1 day.
Welcome Message - When new users join your workspace, Tightknit can send them a customized welcome message introducing them to your community’s guidelines, your workspace’s most important channels, or general tips for getting started. Not sure what your message will look like? Try it out safely, and send a test message to yourself!
Community Guidelines Link - A link to your community guidelines, included as a button attached to the end of your onboarding welcome message. We recommend using the URL of the Community Guidelines page on your community site, if you have configured one.
Want to promote a Journey during onboarding? Simply
ensure your Journey contains a Milestone for “Join the
workspace”, and the user will
also receive a notification when they join.
