Getting Started
You can set up a Tightknit community in less than 5 minutes. 🤯 Yes, seriously. All you have to do is install the app and click through our guided setup flow!
Install the Slack App
Go to the Install Page
Install the Tightknit Slack app into your Slack workspace by visiting the installation link provided by your Tightknit representative.
Only Slack admins and authorized users are allowed to install apps in a workspace.
In order to get the latest features from Tightknit, you may need to repeat these steps to reinstall the app. This is a safe operation and will not affect your community data.
If you are interested in Tightknit and do not have this link, please reach out to the team (opens in a new tab).
Select Your Workspace
Ensure your Slack workspace is currently selected by using the dropdown menu in the top-right corner.
Review and Accept
Once you have reviewed the app permissions, click Allow.
You will see a success page once the app has been installed.
For more information on installing Slack apps, see Slack Help Center (opens in a new tab).
Create the Community
Step 1
In Slack, find the Tightknit app under the Apps section in the sidebar.
If you don't see it, click + Add apps and search for Tightknit.
Step 2
Select the Home tab at the top of the page.
Step 3
If you don't already have a Tightknit community set up, you will see the Launch Guided Setup button.
Click the button and you will be taken to the Messages tab at the top of the app page to begin the setup process.
Step 4
Follow the onboarding instructions to create your community and configure some modules along the way.
Your Tightknit community represents the top-most umbrella module that includes all other modules, such as: the companion forums site, events, gamification etc.
Companion Site Overview
As a part of the guided setup, you'll have the opportunity to spin up a companion forums website. You will be able to sync content from Slack to your site to serve as a landing page to the rest of the internet!
This is a high-level outline of how you would sync content from Slack over to the companion site:
Choose Your Slack Channel
Pick one of your Slack channels that will have its messages synced to a Feed in the Tightknit companion site.
For example, let's say you have a #help channel and want to sync it to a Feed in the Tightknit companion site. Once you have completed all the steps in this guide, Tightknit will sync
new incoming Slack messages sent in #help as a post or comment in the site's "Help" Feed.
Activate Tightknit in the Slack Channel
You must give the Tightknit app the permissions to access your channel.
If the channel is private, first add the Tightknit app as a member of the Slack channel. Then follow these instructions to allow Tightknit to see and manage the channel.
Create the Tightknit Feed
Follow these instructions to create a Tightknit Feed connected to the channel.
Send Messages
This is the easy part. ✍️ Simply send messages within the Slack channel as normal, and sit back and relax as you watch them automatically sync to your Tightknit companion site! 💯
Tightknit will only start syncing Slack messages to the Tightknit companion site once a Feed has been created for the channel. Messages sent prior to the Feed creation date will not be synced, but if you want to sync specific older messages, you can certainly do so by using the message shortcut.
Reinstalling the Slack App
In order to get the latest features from Tightknit, you may need to repeat these steps to reinstall the app. This is a safe operation you can perform at any time and will not affect your community data.
The re-install link will be displayed in a warning message at the top of your App Home if the app is out of date:
