You can set up a Tightknit community in less than 5 minutes. 🤯 Yes, seriously. All you have to do is install the app and click through our guided setup flow.

Install the Slack App

1

Go to the Install Page

Install the Tightknit Slack app by visiting: https://tightknit.ai/start.

Only Slack admins and authorized users are allowed to install apps in a workspace.

In order to get the latest features from Tightknit, you may need to repeat these steps to reinstall the app. This is a safe operation and will not affect your community data.

If you are interested in Tightknit and do not have this link, please reach out to the team.

2

Select Your Workspace

Ensure your Slack workspace is currently selected by using the dropdown menu in the top-right corner.

3

Review and Accept

Once you have reviewed the app permissions, click Allow.

You will see a success page once the app has been installed.

For more information on installing Slack apps, see Slack Help Center.

Check out the App Home

1

Locate the Tightknit App

In Slack, find the Tightknit app under the Apps section in the sidebar. If you don’t see it, click + Add apps and search for Tightknit.

2

Select the Home tab

Select the Home tab at the top of the page.

3

Learn about each module

Learn about each module’s features, starting with the Community section.

Companion Site Overview

As a part of the guided setup, you’ll have the opportunity to spin up a companion forums website. You will be able to sync content from Slack to your site to serve as a landing page to the rest of the internet!

This is a high-level outline of how you would sync content from Slack over to the companion site by connecting your channels to a Tighktnit Feed:

1

Choose Your Slack Channel

Pick one of your Slack channels that will have its messages sent to a Feed in the Tightknit companion site.

For example, let’s say you have a #help channel and want to sync it to a Feed in the Tightknit companion site. Once you have completed all the steps in this guide, all new incoming Slack messages sent in #help will appear as a post or comment on your site’s “Help” Feed.

2

Activate Tightknit in the Slack Channel

Give the Tightknit app the permission to ingest information from the channel by “activating” it.

If the channel is private, first add the Tightknit app as a member of the Slack channel. Then follow these instructions to allow Tightknit to see and manage the channel.

3

Create the Tightknit Feed

Follow these instructions to create a Tightknit Feed connected to the channel.

4

Send Messages

This is the easy part. ✍️ Simply send messages within the Slack channel as normal, and sit back and relax as you watch them automatically sync to your Tightknit companion site! 💯

Tightknit will only begin syncing new Slack messages to the Tightknit companion site at the time the Feed has been created. Messages sent prior to the Feed creation date will not be synced, but if you want to sync specific older messages, you can certainly do so by using the message shortcut.

Reinstalling the Slack App

In order to get the latest features from Tightknit, you may need to repeat these steps to reinstall the app. This is a safe operation you can perform at any time and will not affect your community data.

The re-install link will be displayed in a warning message at the top of your App Home if the app is out of date: