The Tightknit community site is required to create Feeds.
Feeds are the backbone of all posts in your community site.
Each Feed is configured to monitor your Slack channel and control when and how messages are posted to the site. Feeds can be managed from the app settings under the Channels & Feeds section.When you activate a Slack channel, Tightknit automatically creates a Feed for it. By default this Feed is disabled and is not exposed to your community site. In most cases you don’t create a Feed from scratch. Instead, you configure an existing Feed’s settings to control how (and whether) its messages sync to your community site.
A Feed is created automatically when you activate a channel, including during the guided setup to activate a channel, and you’re taken straight to its settings to configure it. If an activated channel doesn’t yet have a Feed, you can create one manually by clicking the Create Tightknit Feed option within the dropdown menu of the channel settings.
In the Feed creation modal you can configure the following settings:
Selected Channel - The channel that this Feed will listen to for new messages.
Feed Name - The name of the Feed.
Feed Slug - The URL path for the Feed. Keep this short and simple (only use lowercase letters, numbers, or the following characters: - and _). Try not to change this often as it would break users’ existing links and bookmarks.
Preset - The Tightknit community site UI display preset for the Feed. This is used during Feed creation to determine default values for display settings such as List View Display and Post Detail Display. The display values can be overridden in the optional settings below.
Message Sync Settings - By default, Tightknit will sync all incoming new Slack messages and replies to the Feed, including messages from bots, starting from the time that this setting is enabled. If you do not want to auto-sync messages (e.g., you prefer to manually sync select posts using the shortcut), uncheck this option.
Disallowed Bots - Messages from all bot users sync into Feeds by default. If you don’t want certain bots to appear in this Feed, add them to the Disallowed Bots list. Only messages from bots on this list will be excluded from syncing.
Additional optional settings:
List View Display - The default display setting for posts in the Feed list view, such as Snippet, Compact, Card, or Changelog. Read more.
Post Detail Display - The default display setting for the detail page of posts in this Feed, such as Discussion or Blog. Read more.
Navigation Sidebar Emoji Icon - The emoji icon, such as 📡, that is displayed next to the Feed name in the Tightknit community site sidebar using the Noto Emoji Google font. If none is set, the sidebar displays a default icon.
The Noto Emoji Google font has limited support across browsers. We highly
recommend testing your choice of emoji in the Noto Emoji Type
tester within the
major browsers.
Show Pinned Posts - Toggle to show or hide the pinned posts carousel at the top of the Feed page on the community site. When enabled, messages that are pinned in the connected Slack channel appear in a carousel above the main post list. New Feeds have this enabled by default.
AI-Generated Post Titles - Toggle to enable or disable AI-generated titles for posts synced to this Feed. When enabled, Tightknit uses AI to automatically generate a title and URL slug for each post. Read more.
Navigation Sidebar - Toggle to show or hide the Feed from navigation menus, including the sidebar on the community site.
Read Access - Controls who can view the Feed’s content on the community site. See Feed Visibility below.
Post from Site - Toggle to allow authenticated users to create new posts and comments directly from the community site for this Feed. Requires Interactivity to be enabled.
Unlisted - Toggle to hide the Feed from search engines, sitemaps, and feed listings. Unlisted Feeds are excluded from SEO (disallowed in robots.txt and excluded from sitemaps) but remain reachable by direct link.
Once you have entered the details of your new Feed, click the Create button to create the Feed.
Feed creation modal
In order to comply with privacy requirements, Tightknit will notify users
whose messages may get synced to a Feed on the community site. When a Feed is
connected to a channel, Tightknit sends a public message in the channel once.
Public notification when a Feed is connected to a channel
When a user joins a channel that has already been connected to a Feed,
Tightknit sends a private notification to the user.
Private notification when joining a channel with a Feed
The number of Feeds you can create is determined by your
plan. If you need more Feeds, please contact
Support.
Feed visibility controls who can view the Feed’s posts on the community site. You can configure visibility in the Read Access setting when creating or editing a Feed.
Visibility Level
Who Can View
Public
Anyone visiting the site, including anonymous visitors.
Authenticated
Only logged-in members of the community.
Members Only
Only members who belong to the Feed (mirrored from the connected Slack channel’s membership).
The Home feed respects feed visibility. Logged-in members see posts from all feeds they have access to, while anonymous visitors only see posts from public feeds.
Feed visibility only applies to your community site. It does not
restrict who can see this content in the Studio. Any Studio
user whose role grants access to a page that surfaces
messages (for example, Discussions, Activities, or Members) can
view content from activated channels regardless of Feed visibility, including
messages from private Slack channels and Members Only Feeds. Control who can
see this content in the Studio by managing Studio user
roles, not Feed visibility.
Feed member lists are automatically synced from the connected Slack channel’s membership. When a user joins or leaves the Slack channel, their access to the community site Feed is updated accordingly.Admins can also manage a private Feed’s member list directly from Studio. See Managing Feed members for details.
