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Where to manage this

In Studio, go to Members under Community and click a member to open their detail page. See Members.

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Creating Members

You can create new members directly in Studio. See Studio Members for details.

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Removing Members

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Slack Sync

Tightknit respects the membership status of users in Slack and mirrors user-level privacy changes to maintain GDPR/CCPA compliance. When a user is deactivated in Slack, their profile is also deactivated in Tightknit. When a user is reactivated in Slack, their profile is also reactivated in Tightknit. When a user is permanently deleted from Slack (aka “forgotten”), their personal information is permanently wiped and replaced with placeholder data. Their message history will still be visible under an anonymized user. Tightknit performs a similar anonymization process and wipes the personal data for deleted users.
Check out the following Slack guides on managing members in your workspace:
• https://slack.com/help/articles/115001342407-View-and-edit-member-profiles
• https://slack.com/help/articles/204475027-Deactivate-a-members-account
• https://slack.com/help/articles/360000360443-Delete-profile-information-from-Slack

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Tightknit API

You can deactivate members of your Tightknit community using the Deactivate Member API endpoint:
This sets the member’s profile to a deactivated state. The endpoint is idempotent: calling it on an already-deactivated member returns success. Members with linked Slack profiles cannot be deactivated through the API; they should be deactivated through Slack instead (see Slack Sync above). Deactivation has no effect on the Slack user within the Slack workspace and only affects Tightknit’s view of your community. The deactivated member will no longer have the ability to participate in Tightknit-specific features. See the API Reference for full endpoint details and authentication requirements.