Overview
The Thread Engagement Reminder agent helps your keep conversations tidy by replying to a message with a friendly, action-oriented reminder to use threads. It encourages thread-first habits while minimizing channel noise in your community.Setup
Open Engagement Settings
For the desired channel, open the overflow menu (•••) and select Engagement Settings.

Enable Engagement Reminder and Save
Toggle Engagement Reminder on, then click Save.

You can review all engagement features on the Engagement Settings page.
See also: Engagement Settings.
How it works (and what people will see)
When enabled, the Thread Engagement Reminder posts a short, friendly reply in a thread to nudge thread-first conversation — but only in a specific scenario. It will show up when:- The same person posts again in the same channel within 60 seconds of their previous message, and the follow-up is not a threaded reply
- Posts a concise, helpful message as a reply under the original message’s thread
- Encourages continuing the conversation in that thread to keep the channel tidy
- Never blocks messages; it only nudges
- The follow-up is posted as a thread reply
- More than 60 seconds have passed since the person’s previous message in that channel

🧵 To keep this conversation tidy, we’ve replied here in a thread. Follow along or reply here to keep context together. If you need broader attention, you can still share a summary in the main channel.


