Our philosophy is to meet users where they are. That includes you, the Slack community admin! No, you don’t have to leave Slack and learn a new platform in order to work with Tightknit. You can manage your community entirely from within Slack!

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Finding Tightknit in Slack

To get started, click on Tightknit under the Apps section in the Slack sidebar, or search “Tightknit” in the search bar. How to Find the Tightknit App The Tightknit app has three tabs: Home, Messages, and About. The Home tab contains the app settings and is where you’ll spend most of your time. Tightknit App tabs We recommend starring the Tightknit app to make it easier to find in the future. Star the Tightknit App

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App Home

Welcome to the Tightknit app Home! This is where admins can manage and configure everything related to your Tightknit community. The app home is divided into sections called “modules”. Each module has different features and settings. Slack App Workspace Select
Don’t Get Lost!
Notice that there are three tabs at the top of this screen: Home, Messages, and About. If you ever need to return to these settings, click on the Tightknit app and make sure you’ve selected the Home tab.

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Quick actions

Once you’re a Tightknit power user 💪, check out the Quick Actions menu at the top of App Home. This menu lets you get to important actions faster (and it is searchable)! Slack App Workspace Select

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Module Onboarding

When an admin user opens Tightknit app home for the first time, they will see Get Started buttons under each module. Click this button to launch an informational onboarding journey for each module. Once complete, the standard settings will be displayed. Slack App Workspace Select To access the learning materials again, click the 🛟 Need Help? button at the top of App Home and select the Onboarding Guides.

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Rename the Tightknit Slack bot

When sending messages on behalf of your community, the Tighktnit bot adopts the name and icon configured in Community general settings. However, when the Tightknit bot sends notifications to admins, is tagged in a message, or is listed in Slack workspace management views, it will appear as the default “Tightknit” app; for these scenarios, you can customize the bot name using the following method:
  1. Navigate to the Slack marketplace Tightknit app page.
  2. Select your Slack workspace where Tightknit is installed using the top-right dropdown.
Slack App Workspace Select
  1. Click the Configuration tab.
Slack App Workspace Select
  1. In the Bot User section, click “Edit” to rename the Tightknit bot.
Slack App Workspace Select