In your Slack sidebar, click the + icon next to Channels
Name your channel using lowercase letters, numbers, and hyphens (e.g. welcome-start-here, general, help)
Choose privacy:
Public: Anyone in the workspace can find and join
Private: Only invited members can access (note: private channels cannot have Tightknit feeds)
Click Create, then Done
Creating a new Slack channel
2
Set posting permissions
Open the channel and click the channel name at the top
Go to the Settings tab
Under Posting permissions, choose:
Everyone: All members can post (default)
Admins only: Restrict posting to admins and owners
3
Add a description and topic
Open the channel and click the channel name at the top
Click Edit next to the description field
Add:
Description: Permanent explanation (appears in channel browser)
Topic: Dynamic updates or current focus (appears below channel name)
Channel description and topic fields
4
Set up default channels
New members are automatically added to default channels when they join. Set these now so every member lands in the right place from day one.In Workspace settings, find Default Channels and click Expand.
Default channels settings
Not sure which channels to create? Start with these four:
#welcome-start-here — onboarding, community norms, first post
Purpose: [One sentence explaining what this channel is for]
Post here: [Types of content that belong]
Don’t post here: [What to avoid or where to go instead]Example — #welcome-start-here:
Purpose: Your first stop in this community.
Post here: Introduce yourself, ask how things work.
Don’t post here: Support questions (use #help).
Activating a channel enables Tightknit to track activity, provide analytics, and use Slack features (polls, anonymous posting, etc.) in that channel. The channel content stays in Slack only.Creating a feed connects an activated channel to your community site, syncing messages to the web where members can view and engage outside of Slack.
1
Activate a channel
Open the Tightknit app in Slack
Go to the Home tab and scroll to Feed Setup or Channels
Click + Add Channel and select your channel
Click Submit
Activating a channel in Tightknit
2
Create a feed
Connect your channel to the community site:
In the Tightknit app Home tab, scroll to Feed Setup
Click Create Feed and select an activated channel
Name your feed (this appears in your site’s navigation)
Configure settings:
Message sync: Sync all messages or manually select
Display mode: Blog view or discussion view
Posting permissions: Enable posting from site if needed
Click Continue and verify the feed on your community site
Feed setup configuration
Important notes
Private channels can be activated for analytics, but cannot have feeds (content won’t sync to the public site)
Announcements channels: Set posting permissions to “admins only” before activating
You must activate a channel before creating a feed for it
Feeds appear in your site’s navigation sidebar using the feed name you chose
