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Steps to install Tightknit

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Create your Slack workspace

If you already have a Slack workspace, you can skip this step.
1

Open Slack

Click the + at the very bottom of the left sidebar.
2

Select Create a new workspace

Use your work email and name it something like Ozzy's Community (you can rename later).
3

Add team members (optional)

If you must add someone, invite a teammate.

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Install Tightknit into Slack

1

Go to tightknit.ai

Visit tightknit.ai.
2

Click Add to Slack

When Slack opens, select your new workspace (e.g., Ozzy's Community).
3

Grant permissions

Check all requested permissions / workspaces.
4

Click Allow

Authorize Tightknit to access your workspace.
5

Open Slack

Click Open Slack so the app appears in your Slack workspace.
Open Tightknit inside Slack
1

Navigate to the Tightknit app

If Tightknit does not appear automutically under your sidebar apps, you can search for it.
2

Click Tightknit Settings

On the Tightknit app Home tab, click Tightknit Settings
3

Click Getting started

Read the instructions in the Getting Started module
4

Star the Tightknit app

Click the star icon or right click so it stays pinned in your sidebar
Create the companion forum site
1

Navigate Companion Forum Site

Navigate to the Tightknit Home tab and scroll until you see companion forum site
2

Click the main Create Companion Site button.

Walk through the wizard, accepting the defaults (keep clicking the button until it finishes)
3

When prompted, you’ve now created the site!

Connect a Slack channel to the site
1

Navigate to Feed Setup

In the Tightknit setup flow, scroll to the bottom toFeed Setup
2

Choose your first channel

Choose which Slack channel to connect first (for example, #help or #general)
3

Click Submit

This qctivates the channel to connect it to Tightknit
4

Create a feed for that channel (for example, “Help”)

Click Continue until it confirms the feed is live
Post your first message in Slack
1

Go to the connected channel

2

Post a message

Post a message at least 80 characters long about why you’re excited to launch the community. (You can always delete this later)
3

Sync to companion site

Hit Enter to send it, and it will automatically sync on your companion site.
Open and check the companion site
1

Navigate to your domain

In the Tightknit app Home tab, under Companion forum site, find your domain/link
2

Click the link on the right to open the site in your browser

Confirm your test post now appears as a topic/post on the site
Lock down access (for private communities)
1

Open the Tightknit app Home tab

2

Navigate to site access control

Under Companion forum site, click General and scroll to Site access control.
3

Lock down access

If you want your site to be private, change from public to Beta restricted access-Slack login required.
4

Click Update

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Troubleshooting

  • Make sure you completed the Add to Slack flow and clicked Open Slack at the end.
  • In Slack, scroll to Apps at the bottom of the left sidebar and click Browse apps to search for “Tightknit”.
  • Confirm you are on the Tightknit app Home tab, not Messages.
  • Scroll until you see Companion forum site and click Create site again.
  • If the wizard stalls, close and reopen Slack, then retry the flow.
  • Check that the message is at least 80 characters.
  • Confirm you posted in the connected channel you selected in step 5
  • Wait 1–2 minutes and refresh the site
Best Practices
  • Pin Tightknit where you work Star the Tightknit app in Slack so it stays visible in your sidebar and you remember to use it daily
  • Start with one clear channel + feed Connect a single, obvious channel (like #help or #general) and one simple feed so members know exactly where to post
  • Seed a strong first post Use your first 80+ character message to explain why the community exists and what people should do next
  • Join Tightknit’s community Drop into #best-practices in the Tightknit community to copy what’s working for other operators and connect with other community experts