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Member Notifications

The Member Notifications toggle controls whether your members receive in-app notifications and emails from Tightknit. When disabled, no member-facing notifications (in-app or email) will be sent for activity in your community. To manage this setting:
  1. Navigate to Website > Notifications > General in the Tightknit Admin Studio.
  2. Toggle Enable member notifications on or off. Changes save automatically.
Turning member notifications off will silence all member-facing in-app notifications and emails community-wide. Admin-facing Tightknit Hub channel notifications in Slack are unaffected.

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Email Digests

When email digests are enabled for your community, Tightknit groups multiple notification events into a single digest email instead of sending each one individually. This reduces inbox clutter while keeping members informed of community activity. Digests work on a cooldown model: after a notification event occurs, Tightknit waits for a quiet period before sending the digest. If new events keep arriving, they are added to the same batch. A maximum wait cap ensures the digest is always delivered within a reasonable window, even during sustained activity.
In-app notifications are always delivered instantly, regardless of whether email digests are enabled.

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Custom Email Domain

Custom email domains are available on the Enterprise plan and above.
You can configure a custom email domain so that authentication emails (like magic link logins) are sent from your own domain instead of the default Tightknit domain. This helps with brand recognition and email deliverability. To set up a custom email domain:
  1. Navigate to Website > Notifications > Email Domain in the Tightknit Admin Studio
  2. Click Configure
  3. Enter your desired email domain (e.g., notify.yourdomain.com)
  4. Add the required DNS records to your domain provider (see the DNS setup guide for detailed instructions)
  5. Click Verify to confirm the DNS records are set up correctly
Once verified, authentication emails will be sent from your custom domain (e.g., [email protected]).
DNS record propagation can take up to 48 hours. If verification fails, wait and try again later.