Manage administrative notifications from Tightknit.
Admins can access Team Notification settings by clicking the Team Notifications
button under the Community module.
Team Notification Settings
The Tightknit Hub Channel is where Tightknit sends important notifications, analytics, and alerts about your community. You can switch this to any private channel, and Tightknit will start sending updates to that channel instead. The selected channel cannot have a Tightknit Feed connected to it.
During the onboarding process, Tightknit will attempt to create a new private channel called #tightknit-hub
. This operation, and attempting to switch the Hub channel, can fail for several reasons depending on your workspace settings:
To resolve this, you can manually configure the Tightknit Hub be a channel of your choice:
#tightknit-hub
, but any name will do!/invite @Tightknit
in the chat.Team Notifications
and set the Tightknit Hub channel to the channel you created.Admins may subscribe their Tightknit Hub channel to any of the following notifications:
Each time a new user joins your workspace, Tightknit can send a notification to the Hub channel.
When a user receives an Award (e.g. given by another user, completing a Journey, being added to a Group, etc.), Tightknit can send a notification to the Hub channel.
When a user completes a Journey, Tightknit can send a notification to the Hub channel.