Milestones
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Gamification is currently part of our pilot program. If you would like to participate, please contact Support.
A Milestone is a certain goal or criteria that a member of the community can meet in order to receive a reward.
Administration
Admin users can manage their Milestones and Milestone settings under the Gamification section in the Tighktnit app home.
Create a New Milestone
To create a new Milestone, click the Milestones button in the Gamification module to access the Milestones List panel.
Click + Create Milestone button to access the Milestone creation modal, where you can configure the following:
- Name - the name of the Milestone
- Action - the action type of the Milestone
- Count Threshold - for supported action types, the Count Threshold is the number of actions the member must perform in order to complete the Milestone. For example, for the "Post in channel" Milestone, setting the Count Threshold to 10 would mean the member must post 10 times in the channel to complete the Milestone. See action types.
- Scope to: Slack Channel - for supported action types, the actions can be scoped to a specific Slack channel. Corresponding actions by a member must occur in this channel to count towards completion of the Milestone.
- Badge Award (optional) - when a member completes the Milestone, they will be awarded the Badge
Action Types
| Action Type | Description | Count Method |
|---|---|---|
| Post in channel | Top-level messages sent by a user, in a channel in which Tightknit is activated. | Counted per message |
| Reply to message (not to self) | Threaded replies sent by a user to another user, in a channel in which Tightknit is activated. | Counted per unique thread (i.e. additional replies in the same thread do not count towards the Milestone) |
| # of reactions given (not to self) | Reactions added by a user to another user's message, in a channel in which Tightknit is activated. | Counted per number of reactions given |
| # of reactions received on own message (not from self) | Reactions received on a user's message by another user, in a channel in which Tightknit is activated. | Counted per number of reactions received |
| # of messages reacted to (not to self) | A user adds at least 1 reaction to another user's message, in a channel in which Tightknit is activated. | Counter per number of unique messages reacted to (i.e. additional reactions on the same message do not count towards the Milestone) |
| Join the workspace | A user first joins the Slack workspace | |
| Register for an Event | A user registers for a Calendar Event through Tightknit | Counter per unique Event (i.e. registering multiple times for the same Event only counts once towards the Milestone) |
Completing Milestones
When a member meets the conditions required to complete a Milestone in the community, they will receive a private notification along with the award Badge, if any is configured.
