Skip this step if you already have a Slack workspace.
1. Create your Slack workspace
- Click the + at the bottom of Slack’s left sidebar
- Select Create a new workspace
- Use your work email and name it (e.g.,
Ozzy's Workspace)
2. Configure workspace settings
Set your workspace name and URL
- Click your workspace name in the top-left corner
- Select Tools & settings → Workspace settings
- Under Workspace name and URL, set a clean, memorable URL — this becomes part of your Slack invite link
3. Set default channels
New members are automatically added to default channels when they join. Set these now so every member lands in the right place from day one. In Workspace settings, find Default Channels and click Expand
- #welcome-start-here — onboarding and community norms
- #announcements — admin-only updates
- #general — already set as default, no action needed
- #help — questions and support
4. Set workspace permissions
Control who can invite members
- Go to Tools & settings → Workspace settings → Invitations
- Choose who can send invitations:
- All members — good for open communities
- Admins only — good for invite-only or private communities
**5. Set message retention **
On Slack’s free plan, message history is limited. If you’re on a paid plan, consider setting retention policies for channels that will capture support content — Tightknit’s companion site will make this content searchable, so long retention is valuable.
6. Add yourself as Workspace Owner
If you created the workspace, you’re already the Owner. If someone else created it, make sure you have Owner or Admin access before installing Tightknit.- Go to Tools & settings → Manage members
- Find your name and confirm your role shows as Owner or Admin