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What’s the Difference?

Activating a Channel enables Tightknit to track activity, provide analytics, and use Slack features (polls, anonymous posting, etc.) in that channel. The channel content stays in Slack only. Creating a Feed connects an activated channel to your companion site, syncing messages to the web where members can view and engage outside of Slack.

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Activate a Channel

1

Open the Tightknit app

Open the Tightknit app in Slack (find it in your Apps sidebar)
2

Go to the Home tab

3

Scroll to Feed Setup or Channels

4

Click + Add Channel

Select the channel you want to activate from the dropdown
5

Click Submit

Submit your channel

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Create a Feed

Connect your channel to the Companion Site
1

Open the Tightknit app

2

Go to the Home tab

3

Scroll to Feed Setup

4

Click Create Feed

5

Select the activated channel you want to connect

6

Name your Feed

This name appears in your site’s navigation sidebar (e.g., “Help”, “General Discussions”, “Announcements”)
7

Configure Feed Settings

  • Message sync: Choose “Sync all messages” (default) or “Manually select messages”
  • Display mode: Select how posts appear (e.g., blog view, discussion view)
  • Posting permissions: Enable “Allow posting from site” if you want members to post from the web
8

Click Continue

Confirm the feed is live by checking your companion site

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Important Notes

  • Private channels can be activated for analytics, but cannot have feeds (content won’t sync to the public site)
  • Announcements channels: Set posting permissions to “admins only” before activating
  • You must activate a channel before creating a feed for it
  • Feeds appear in your site’s navigation sidebar using the feed name you chose

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Quick Reference

ActionResult
Activate channel onlyAnalytics tracking, Slack features enabled, no web sync
Activate channel + Create feedEverything above + messages sync to companion site
Enable “Allow posting from site”Members can post from web (syncs back to Slack)