> ## Documentation Index
> Fetch the complete documentation index at: https://docs.tightknit.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# AI Assistant

> Ask questions about your community in plain language, right inside Studio

<Note>
  The AI Assistant is in **beta**. It is off by default — contact your Tightknit
  representative to enable it for your community.
</Note>

The AI Assistant answers questions about your community without you having to build a
filter or export a report. Ask it in plain language, and it looks up the answer using the
same data you can already see in Studio.

It knows which community you're in and which page you're looking at, so you can ask about
"these members" or "this event" without spelling out what you mean.

## Opening the assistant

There are two ways in, and both open the same panel on the right side of Studio:

* Click the **sparkles icon** in the Studio header, next to your profile menu.
* Press <kbd>Cmd</kbd>+<kbd>K</kbd> (<kbd>Ctrl</kbd>+<kbd>K</kbd> on Windows) and choose
  **Ask AI Assistant**.

The panel stays open as you move around Studio, and your conversation is kept while you
navigate. Press <kbd>Esc</kbd> to close it, and use the **+** button in the panel header
to start a fresh conversation.

## What it can do

The assistant can read anything you already have permission to see, including:

* **Members and groups** — find members, check group membership, look up profiles
* **Posts, comments, and discussions** — search content, read threads, check what was published
* **Events** — list events, check attendees and RSVPs
* **Journeys, awards, and milestones** — check progress and assignments
* **Feeds, channels, and tags** — see how content is organized
* **Site, branding, and content collections** — check configuration
* **Activity history** — see what has happened in your community
* **Tightknit documentation** — answer questions about how a feature works, with a link
  to the relevant page

When an answer draws on the documentation, a **Sources** list appears beneath it with the
pages the assistant read. That list is built from what it actually looked up, not from
what it wrote — so if you ask how a feature works and no Sources appear, it answered from
memory rather than checking, and is worth verifying.

Good questions to start with:

* "Which members joined this week?"
* "What were the most active discussions last month?"
* "Who hasn't completed the onboarding journey?"
* "How do I set up custom fonts?"

## What it can't do

<Warning>
  The assistant is **read-only**. It cannot create, edit, or delete anything in your
  community.
</Warning>

If you ask it to make a change, it will explain that it can't and point you at the Studio
page where you can do it yourself. Write access is planned for a future release.

Other current limitations:

* **One community at a time.** The assistant only sees the community you're currently in.
  Switching communities starts a fresh conversation.
* **Conversations aren't saved.** Reloading the page or switching communities clears the
  conversation. It is not stored between sessions.
* **Long conversations reach a limit.** A very long conversation, or one with several
  large lookups, will eventually stop accepting new messages. Start a new conversation
  with the **+** button.
* **It can be wrong.** Like any AI assistant, it can misread a question or summarize
  imprecisely. For anything you're going to act on, check the underlying Studio page.
* **Usage is rate limited** to protect your community's performance.

## Who can use it

Access requires two things:

1. The feature must be **enabled for your community**.
2. Your Studio role must include the **`studio:assistant:use`** permission. Admins have it
   automatically; other roles need it granted. See [Access & Roles](/studio/access).

If either is missing, the sparkles icon and the Cmd+K entry don't appear. The assistant
also becomes unavailable if a workspace's billing is suspended.

Everything the assistant does is checked against **your** permissions, not a shared
service account. If your role can't see a section of Studio, the assistant can't see it
for you either — a member manager gets member data, but not billing.

## How your data is handled

<Warning>
  Answering your questions involves sending community data to **OpenAI**, our AI provider,
  through Tightknit's account. The details below describe exactly what is and isn't sent.
</Warning>

**Email addresses are redacted.** Before any community data reaches the AI provider, email
addresses are replaced with `[REDACTED_EMAIL]`. This means the assistant cannot tell you a
member's email address — you can still find it on the member's page in Studio.

**Record IDs are sent as-is.** Identifiers like `prfl_Ab3dEf6hIj9k` are not redacted,
because the assistant needs them to follow one lookup with another — finding a member and
then checking their group membership, for example. These IDs are meaningless outside your
community and are not personal information on their own.

**Other community content is sent as needed.** When you ask about posts, discussions, or
profiles, the relevant content is sent so the assistant can answer. It only ever retrieves
data you already have permission to view.

**Community data is treated as information, not instructions.** Content written by your
members is clearly separated from the assistant's instructions, so a message containing
something like "ignore your instructions" is read as text to report, not a command to
follow.

**Nothing is sent until you ask.** The assistant is idle until you send a message; it does
not read your community in the background.

If your organization has specific requirements about what may be sent to an AI provider,
talk to your Tightknit representative before enabling the assistant.

## Giving feedback

The assistant is in beta and we're actively improving it. If it gets something wrong,
misses data you expected, or you'd like it to do something it can't yet, let your
Tightknit representative know — including the question you asked helps us a lot.


## Related topics

- [AI at Tightknit](/ai/overview.md)
- [MCP Server](/integrations/mcp.md)
- [Tightknit Data Security & Privacy](/security/data.md)
- [Agent Settings](/channels-and-feeds/agent-settings.md)
- [Security at Tightknit](/security/overview.md)
