> ## Documentation Index
> Fetch the complete documentation index at: https://docs.tightknit.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Slack Sync Guide

> Learn how information from Slack syncs to Tightknit.

## When does a Slack message sync to the site?

Whether a message or reply becomes a post or comment on your community site depends on the channel's Feed connection and its Feed settings:

Slack can also rate-limit event delivery for a workspace during activity surges. Learn about the impact on synced data in [Data sync reliability](/slack/data-sync-reliability).

```mermaid theme={null}
%%{init: {"flowchart": {"defaultRenderer": "elk", "curve": "linear"}, "elk": {"mergeEdges": true}}}%%
flowchart TD
    A[Message or reply sent<br/>in a Slack channel] --> B{Channel connected<br/>to a Tightknit Feed?}
    B -- No --> X[Not synced]
    B -- Yes --> C{Automatic sync enabled<br/>in the Feed settings?}
    C -- No --> S[Author or admin syncs it manually<br/>with the Tightknit message shortcut]
    C -- Yes --> D{Sent by a bot listed in<br/>the Feed's Disallowed Bots?}
    D -- Yes --> X
    D -- No --> E[Synced to the Feed<br/>as a post or comment]
    S --> E
    E --> F[Edits to the Slack message<br/>sync automatically]

    classDef synced fill:#0ea5e9,stroke:#0369a1,color:#fff;
    classDef skipped fill:#64748b,stroke:#334155,color:#fff,stroke-dasharray:4 3;
    class E,F synced;
    class X skipped;
```

## What syncs, and when

The following table outlines the process of how and when information from your Slack workspace syncs to your Tightknit community and community site.

| Item                                                | How / When it is Synced from Slack                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  |
| :-------------------------------------------------- | :---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Community Logo, Site logo                           | Pulled from the Slack workspace logo only once when the Community Site is created. You can update your site logo in the [site images settings](/community-site/general#site-images).                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                |
| Community member count                              | Pulled weekly from the number of users in the Slack workspace                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       |
| Emoji reactions                                     | Synced when an emoji reaction is added/removed on a Slack message or reply                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          |
| Feed description (*aka "About"*), <br /> Feed topic | Synced when the channel's Topic or Description is updated ([see how](https://slack.com/help/articles/201654083-Set-a-conversation-topic-or-channel-description))                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    |
| Posts, <br /> Comments                              | Synced when:<br />• A user or bot sends a message or reply in a channel connected to a Tightknit Feed ([see how](./posts-and-comments/create-post-or-comment)). Bot messages sync by default. To exclude specific bots, use the [Disallowed Bots](/channels-and-feeds/create-feed#feed-settings) Feed setting. *This is disabled if the admin has disabled the [automatic sync Feed setting](/channels-and-feeds/create-feed#feed-settings)*.<br />• The author of a message, or an admin, uses the Tightknit message shortcut to create a post in a channel that is connected to a Tightknit Feed ([see how](/slack/shortcuts-and-commands/message-shortcuts#tightknit-shortcuts)) <br />• A synced Slack message is edited ([see how](./posts-and-comments/edit-post-or-comment)) |
| User profile (*name, picture, profile fields*)      | A user's profile is created or updated when any of the following events occur:<br />• A new user joins the workspace<br />• The user authors a Slack message or reply that is synced to the Tightknit community site<br />• The user is @mentioned in a Slack message or reply that is synced to the Tightknit community site<br />• The user is @mentioned in the Topic or Description of a channel that is connected to a Tightknit Feed<br />• The user is deactivated and deleted from the workspace                                                                                                                                                                                                                                                                            |

<Warning>
  Slack Connect channels are not supported as Feeds at this time. If your use
  case requires a Connect channel, please reach out to support.
</Warning>


## Related topics

- [Manage Member Profiles](/profiles/manage-profiles.md)
- [Troubleshooting](/support/troubleshooting.md)
- [Data sync reliability](/slack/data-sync-reliability.md)
- [Slack Connect](/slack/slack-connect.md)
- [Create Channels and Feeds](/guides/create-your-core-channels.md)
